Parlons santé animale

For veterinary clinics

The AI that answers your clinic's phone, 24 hours a day.

Nolia picks up when your team can't, books appointments straight into your Vetup schedule, answers practical questions, and hands over to a human the moment an emergency is mentioned.

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Appointments written directly into your Vetup schedule
Immediate transfer to your team if an emergency is mentioned
No change to your phone system: forward your line whenever you want
What we see

The phone is the whole front desk.

From what we observe in the clinics we work with, booking is only a small share of calls. The rest is reassuring, confirming, informing, giving news, ordering food.

≈ 20%
of a clinic's calls are about booking an appointment. The subject is not a booking module, it is the whole phone reception.
From our observations, 2026.
10 reasons
cover about 80% of calls. Those are the ones Nolia learns to handle, clinic by clinic, with your hours, services and instructions.
From our observations, 2026.
What Nolia does

Nolia collects, Nolia passes on, your team decides.

Answers every call on the time slots you choose

Nights, weekends, lunch break, or overflow when your lines are busy. 24/7 is possible. You keep your phone system: just forward the line.

Books, moves or cancels an appointment in your Vetup schedule

Nolia recognizes your clients by their phone number and writes directly into your schedule. A new client can book too.

Answers your clinic's practical questions

Hours, address, parking, services, the prices you publish. Nothing medical: any health question goes to your team.

Hands over to your team the moment an emergency is mentioned

Nolia immediately transfers the call to your team or to the emergency number you defined. Nolia does not sort, assess or advise.

Nolia

One service, three ways to benefit.

Nolia on the phone is the core. Online booking and the pet owner app further reduce the number of calls your team has to take.

Voice agent

Nolia on the phone

Answers your calls on the slots you choose, books into Vetup, transfers a human the moment an emergency is mentioned.

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In production

Nolia online

Appointment booking on your website, in real time in your Vetup schedule, no account needed for the client. Included with Nolia on the phone.

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Coming soon

The app for pet owners

Reports, prescriptions and invoices in the app: fewer calls about a document.

Learn more →
What you see

Every call, in your dashboard.

For each call Nolia takes: the reason, the duration, the outcome (appointment booked, information given, transfer to the team), a satisfaction estimate, the recording and the transcript. You know what was said, and you can adjust Nolia's instructions.

  • Share of calls handled without the team
  • Appointments booked, moved, cancelled
  • Average call duration
  • Estimated satisfaction and reasons for dissatisfaction
Who it's for

Built for the independent clinic.

Clinics with 1 to 10 veterinarians, in Québec and in France, running Vetup. Groups, networks and emergency services: let's talk.

Independent clinic

No one dedicated to the phone

Nolia takes over when the team is in consultation, at lunch, evenings and weekends.

Multi-site clinic

Lines saturate at peak hours

Nolia answers the overflow, in the right site's schedule, and your team keeps the calls that matter.

Groups and emergency

Networks, groups, emergency centres

Every organization has its own rules. Let's talk before configuring anything.

Trust

Built by veterinarians and engineers.

GDPR
Main hosting in Europe, data processing agreement with each clinic
0
No medical triage, no answer to a health question
100%
Human transfer the moment an emergency is mentioned
You
Your instructions, your slots, your schedule: your team decides

Security and compliance in detail

A free pilot, in your clinic, on the time slot of your choice.

You pick the slot (nights, weekends, overflow), you forward your line, you judge on the evidence in your dashboard.

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Are you a pet owner? Nolia is a service offered by your veterinary clinic.

What Nolia changes for you